Senior UX Leader & Digital Transformation Executive
Brussels, Belgium · +32 494 82 93 60 · nadeem.issaid@gmail.com
UX & Digital Transformation Leader with 18+ years of experience
Brussels, Belgium · +32 494 82 93 60 · nadeem.issaid@gmail.com
UX & Digital Transformation Leader with 18+ years of experience
End-to-end user-centered design leadership from discovery through delivery. Translates user insight into scalable product strategy.
Modernises organisations through technology adoption, process redesign, and digital communication infrastructure at scale.
Leads multi-disciplinary teams through planning, coordination, and delivery of digital products with quality and measurable outcomes.
Integrates AI to streamline workflows and decision-making. Uses A/B testing, analytics, and user feedback to optimise performance.
Builds scalable, WCAG-compliant design systems ensuring consistency, accessibility, and quality across complex product suites.
Aligns executive, technical, and user perspectives. Facilitates workshops and inspires diverse teams across design, engineering, research, and business toward shared outcomes.
Mission of Palestine (Belgium, Luxembourg & EU) — Directed full-scale IT modernisation of a diplomatic mission. Architected security-compliant digital workflows, implemented accessibility-first solutions and governance frameworks aligned with EU digital standards.
ABCTeam UX Consultancy (Regional & International) — Led end-to-end UX strategy for clients across healthcare, logistics, e-commerce, and sustainability. Directed projects for Medico (Sweden), Sholabis, Augusta Victoria Hospital, and Palestinian Red Crescent Society.
Creative Technologies (Palestine & Europe) — Founded and scaled a multi-studio creative technology company. Supervised 18M+ printed materials, founded Al Mustawdaʿ (MENA creative platform), and directed branding for enterprise and government clients across the Middle East and Europe.
United Securities (Masrouji Group, Palestine) — Led marketing strategy and brand communications for a regional financial services firm. Directed client engagement initiatives and campaign design across multiple channels.
Hadara Technologies (Paltel Group, Palestine) — Managed digital content strategy for Palestine's first internet service provider. Founded Onlinegames.ps to 18M+ monthly visits, and directed campaign design and editorial production.
Led UX and digital transformation for Sbitany — Palestine's largest consumer-electronics retailer. Conducted a 4-month audit identifying 183+ usability issues. Delivered a comprehensive research report and modernisation roadmap improving conversion, accessibility compliance, and digital competitiveness.
Access Nadeem's Classic CV and UX Portfolio — last updated September 2024. Connect via LinkedIn or reach out directly at nadeem.issaid@gmail.com.
2024 — Certified in UX Design & Research (CIU UX Program)
Université libre de Bruxelles (ULB) · UCLouvain · UNamur · UMons — Belgian Consortium
2024 — Google UX Design Professional Certificate
Google / Coursera — UX research, prototyping, design systems, and user-centered methodology
2001–2008 — Bachelor of Business Administration (BBA)
Birzeit University — Faculty of Business and Economics, Palestine
Ongoing — Professional Development
54+ Advanced Courses Completed via LinkedIn Learning — UX research, Agile, product design, accessibility, information architecture, design systems, and digital transformation leadership
Languages: Arabic (Native) · English (Full Professional) · French (Working) · Dutch (Conversational)
Sector Experience: Government & Diplomacy · Healthcare · Finance · E-Commerce · Media · Sustainability · Creative Technology · Logistics
Welkom! Lees nu mijn nieuwe aankondiging.